User Experience Designer

Additional Projects

 Additional Projects

Here are a few additional projects that I’ve worked on that I either cannot elaborate on due to existing NDAs or are separate from my traditional UX design work. Feel free to contact me if you would like to discuss these projects in greater depth.

UPS UX Specialist Internship

Skills: Project management, User Story Generation, Interviewing, Contextual Inquiry, Affinity Mapping, Wireframing (Sketching, Balsamiq), Prototyping (Adobe XD), Interaction Flow Development (Sketching, Adobe Illustrator)

While at UPS, I worked within the Advanced Technology Group, managing projects that stretched multiple domains and platforms from developing new web-based onboarding experiences to future mobile customer experiences. I also led all user research and UX prototyping activities across all of these projects.

ups.png
 

Tele-Tai Chi Feasibility Study

Skills: Survey Development & Analysis (Qualtrics), Technical Writing, Interviewing, IT Troubleshooting

At the Rehabilitation Engineering Research Center at Georgia Tech, I worked alongside a team of researchers from the TechSAGE (Technologies to Support Aging-in-Place for People with Long-Term Disabilities) team as well as Tai Chi experts from the Tai Chi for Health institute to conduct feasibility studies and a pilot implementation for a program to provide older adults living with mobility disabilities with group-based Tai Chi lessons through video chat software. This research was conducted alongside my MSHCI capstone project to explore how tele-video communication platforms can be designed to allow for different expressions of selfhood. More information on this research can be found on the TechSAge website.

Paul Lam visit_12_0.jpg
 

The HC-Hive Podcast

Skills: Project Management, Interviewing, Branding Development (Adobe Photoshop, Adobe Illustrator), Audio Editing (Audacity, Adobe Audition), Video Editing (Adobe After Effects, Adobe Premiere)

The HC-Hive is a podcast series started by myself for the Georgia Tech M.S. in Human-Computer Interaction program. The inspiration for the podcast came after my first year in the program when I realized that I wanted to validate what knowledge I was gaining in school with other peers at professionals in the HCI field. I also wanted to create more accessible informational resources for an audience that might be unfamiliar with the field of Human-Computer Interaction and the various forms it appears in the modern workplace. The podcast is still ongoing to this day, now hosted by GT MS-HCI students Ngoc Tran and Harshali Wadge.

 
myplate.jpg

Interactive MyPlate Exhibit for Children’s Museum of Atlanta

Skills: Physical Prototyping, Arduino Programming (Javascript), Adobe Illustrator

My team and I worked together with the Children’s Museum of Atlanta (CMA) to develop an addition to their existing market play space to help teach children how to create a healthy meal based off serving suggestions from the USDA MyPlate nutrition guide. We created an interactive plate that responded with light animations when food items fitting the MyPlate food groups were placed upon it. The interactive plate was launched in the CMA and was well-received by children, parents, and museum staff alike. More details can be found on this article from the Georgia Tech School of Industrial Design.